OUR TERMS & Condition
Services Offered
Synthorix specializes in the supply of chemical products and solutions. All sales and services are provided in accordance with these Terms and Conditions.
Pricing & Payment
Our website displays all product prices, which may change without prior warning.
We accept payments through approved methods indicated during the checkout process. You must complete all payments prior to product dispatch.
Extra fees may be incurred for fast delivery or specialized services. We will notify you of such costs when you place your order.
Orders & Delivery
All orders are subject to acceptance and availability.
Delivery timelines depend on your location and product availability. We strive to meet estimated delivery dates, but delays may occur due to unforeseen circumstances.
In the event of a delay, you will be notified promptly, and we will do our best to fulfill your order as quickly as possible.
Return & Refund Policy
Products may only be returned if they are defective or damaged upon receipt.
Customers must notify Synthorix within 5 business days of receiving damaged products to qualify for a return or exchange.
All returned products must be in their original condition and packaging.
Liability
Synthorix shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, business, or use arising from your use of our services or products. Our liability is limited to the value of the products supplied.
Product Use & Safety
All products supplied by Synthorix must be used according to the provided safety guidelines and regulatory standards. Customers are responsible for ensuring that the products are suitable for their specific use and comply with local safety regulations.
Privacy Policy
Synthorix respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and safeguard your data.
Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: info@synthorix.com